Shipping policy

Processing Time

Orders are processed within 48 hours. During busy holiday periods processing times may vary. 

Shipping Methods

We only offer standard shipping.

Free Shipping on all orders when you purchase 2 or more Diffuser Kits.

Delivery Time

Delivery time is 7-10 business days. Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.

Change of Address

If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for shipping.

Order Cancellation

If you need to cancel an order that has already been placed, please contact us as soon as possible at support@shopkalmpet.com. We will do our best to accommodate your request, but we cannot guarantee cancellation once an order has been processed for shipping.